(i) all services and business purposes of TNR, and
(ii) all services made available on the TNR Sites (collectively, unless noted otherwise, the “TNR Services”).
In the course of operating the TNR Services, we may collect two types of information about our users: Personal Information and Non-Personal Information.
“Personal Information” is personally identifiable information, such as your name, address, email address, birth date and gender. Personal Information is collected by us when you choose to provide it to us when registering for a TNR Service, such as when you choose to subscribe to a TNR Service, receive an invitation from TNR to participate in an event or promotion, enter a TNR promotion, participate in a TNR event, or choose to receive a TNR newsletter. In addition, if you choose to contact any of our customer service representatives, we may keep a record of that correspondence so that we may fully address the subject matter. Some of the Personal Information we collect may be sensitive, such as payment information. We may also receive Personal Information from our business partners and other third parties, provided that such third parties confirm to us that you have permitted them to share such information.
USE OF PERSONAL INFORMATION
TNR uses Personal Information for the purposes stated or implied at the time of collection, including for the following purposes:
a. Providing you with the TNR Services and information you have requested from us, including your use of the TNR Sites. We may from time to time use your Personal Information to contact you about changes, enhancements or similar notices related to the TNR Services;
b. If you indicated that you were interested in receiving offers or information from TNR or certain of our selected sponsors or advertisers, TNR may send you email materials and other mailings about products and services that we feel may be of interest to you.
c. If you enter a contest or other promotion offered on a TNR Site, we may, under the rules of the promotion, use your name and certain other information to administer the promotion, such as contacting, announcing and promoting the winners of the promotion.
DISCLOSURE AND TRANSFER OF PERSONAL INFORMATION
We will not sell or rent your Personal Information to anyone. We will only disclose or transfer your Personal Information to third parties:
a. Where you have given express consent;
b. Who are acting on our behalf as our agents, suppliers or service providers. Such entities act under strict contractual controls, requiring them to maintain the confidentiality of all such Personal Information and to use such information solely for purposes related to the provision of the TNR Services. Your Personal Information may be stored, processed or otherwise used by TNR or our service providers, both inside and outside of Canada. As a result, that country’s courts, governments or law enforcement agencies could obtain disclosure of your information in accordance with that country’s laws;
c. As may be set out in the Terms and Conditions applicable to a TNR Service, to facilitate the provision of such TNR Service, such as fulfilling legal requirements;
d. As required by law, including by an order of any court, institution or body with jurisdiction or authority to compel the production of information, or in order to protect or defend a legal interest; or
LINKS TO OTHER SITES AND ADVERTISEMENTS
We protect Personal Information with safeguards that are commensurate to its sensitivity. For example, in the event you provide credit card information to us, we work to help protect the security of your credit card information during transmission by using industry standard encryption technology. You can help protect the security of your Personal Information as well. For instance, never give out your password, since this is what is used to access your account or registration information. Also remember to log out of your account and close your browser window when you finish using a TNR Service or surfing the Web, so that other people using the same computer won’t have access to your information. Unfortunately, however, no database or data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction or inadvertent disclosure of your Personal Information. Consequently, TNR, its affiliates, related companies and arm’s length companies and any directors, officers, employees, agents, contractors, subcontractors or agents of the foregoing do not represent, warrant or guarantee that your Personal Information will be protected against misuse, loss or modification, nor do such parties accept liability for the security of a user’s Personal Information submitted on or in connection with the TNR Sites.
TNR retains Personal Information for as long as is necessary for the purpose for which it was collected. When we no longer are required to retain the Personal Information, we will destroy, erase, or de-identify it. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold.
We are committed to protecting the privacy of children and we do not knowingly solicit personal information from children under the age of 13. If a child has already provided us with personal information, his or her parent or guardian may contact us for the purpose of deleting this information.
ACCESSING AND CHANGING ACCOUNT / REGISTRATION INFORMATION
TNR provides you with the means to access, update, edit or delete any account or registration information you may have provided to us at any time on your own by going to the appropriate page in the account or registration section of the relevant TNR Service, and changing or deleting such information as desired. If you are unsure whether we have a record containing any of your Personal Information and would like to confirm whether or not we do, please send an e-mail to email@example.com indicating all e-mail addresses that you may have given us. If you decide at any time that you do not want to receive any e-mail materials to which you have subscribed, you may choose to unsubscribe to these e-mails by following the instructions at the end of the message.
TNR USE OF NON-PERSONAL INFORMATION
Non-Personal Information is collected or derived by us in the course of operating the TNR Services. For example, our Web servers may automatically collect Non-Personal Information which is provided through your browser or stored on a Cookie or other similar technologies when you choose to visit a TNR Service. In addition to TNR’s practices related to Cookies or other similar technologies, Non-Personal Information is used generally by TNR to monitor and improve the operation of the TNR Services, to perform statistical analyses of the collective characteristics and behaviour of our users, to measure user demographics and interests regarding specific TNR Services, to describe our services to third parties such as prospective business partners and advertisers and to analyze how and where best to use our resources. No Personal Information will be disclosed during these activities. TNR may also use Non-Personal Information to inform our sponsors and advertisers as to the performance of a particular sponsorship (such as a contest) or advertisement. In such case we may disclose to those third-party sponsors and advertisers the overall aggregate demographics available regarding, for example who participated in a contest or who saw and “clicked” on an advertisement. No Personal Information will be disclosed to these sponsors and advertisers as part of this process; only information in an anonymous, aggregate form will be disclosed.
COOKIES AND WEB BEACONS
a. Monitor website usage and improve the operation and performance of the TNR Services and to make our TNR Services easier and more convenient to use. For example, Cookies help us remember who you are through your browser settings so that we can offer and provide more personalized services (e.g. language preference). Cookies also allow us to save passwords and preferences for you so that you will not have to re-enter them the next time you visit a TNR Service;
b. Measure aggregate user traffic and demographic statistics related to the TNR Services and advertisements (e.g. number of users, average time spent, average age and similar statistics). This information helps us to better understand when to update, change or offer new services and provides us with details as to the performance of third party advertisements and content. This information may be reported, in aggregate form only, to our current and prospective sponsors, advertisers and business partners. No Personal Information will be disclosed in such reports;
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at firstname.lastname@example.org.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.